1. Introduction
Welcome to Requery ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-native data workspace application ("Requery" or the "Service").
By using Requery, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, company name, and password.
Payment Information: For paid subscriptions, we collect billing information including payment card details (processed securely through our payment processor).
Database Credentials: Connection information for your databases (stored locally on your device by default).
Query Data: SQL and NoSQL queries you create, save, and execute within Requery.
Workspace Content: Comments, annotations, and collaborative content you create in shared workspaces.
Communications: Information you provide when you contact our support team or provide feedback.
2.2 Information We Collect Automatically
Usage Data: Information about how you use Requery, including features accessed, queries executed, and interaction patterns.
Device Information: Operating system, application version, and device identifiers.
Log Data: IP address, access times, and error reports.
Analytics Data: Aggregated and anonymized usage statistics to improve our Service.
2.3 Information from Third Parties
OAuth Providers: If you sign in using Single Sign-On (SSO), we receive basic profile information from your identity provider.
Integration Partners: Information necessary to enable integrations you authorize.
3. How We Use Your Information
We use the collected information for the following purposes:
Service Provision: To operate, maintain, and provide Requery's features and functionality.
Account Management: To create and manage your account, process payments, and provide customer support.
Improvement: To understand usage patterns, fix bugs, and develop new features.
Security: To detect, prevent, and address technical issues and protect against fraudulent or illegal activities.
Communications: To send service-related notices, updates, and marketing communications (with your consent).
Legal Compliance: To comply with legal obligations and enforce our Terms of Service.
4. Data Storage and Security
4.1 Local-First Architecture
Requery operates on a local-first principle:
Database credentials and query results are stored locally on your device by default
Cloud synchronization is optional and only activated when you:
Enable team workspaces and collaboration
Share queries or results with team members
Use real-time multiplayer features
You maintain control over where your data resides
What stays local by default:
Database connection credentials
Query results and cached data
Personal queries and scripts
Application settings and preferences
What can be synchronized to the cloud (only with your explicit consent):
Shared workspace content (queries, comments, annotations)
Query version history for collaborative workspaces
Team member permissions and access controls
Shared links to query results
User profile information for team collaboration
4.2 Security Measures
We implement appropriate technical and organizational measures to protect your data:
Encryption in transit (TLS/SSL) for all network communications
Encryption at rest for cloud-stored data
Access controls and authentication mechanisms
Regular security audits and updates
SOC 2 compliance (planned for enterprise tier)
4.3 Data Retention
Account data is retained while your account is active
Query history and workspace content are retained according to your subscription plan
You can delete your data at any time through the application
After account termination, we retain data for 30 days before permanent deletion
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
5.1 With Your Consent
When you explicitly authorize sharing (e.g., workspace collaboration)
For integrations you enable
5.2 Service Providers
Third-party vendors who assist in operating our Service (e.g., payment processors, cloud infrastructure)
These providers are bound by confidentiality agreements
5.3 Legal Requirements
When required by law, court order, or governmental request
To protect our rights, privacy, safety, or property
5.4 Business Transfers
In connection with a merger, acquisition, or sale of assets (with notice to affected users)
6. AI and Machine Learning
6.1 AI Query Assistance
Natural language queries are processed using third-party AI services (OpenAI, Anthropic)
Queries sent to AI services are anonymized when possible
AI processing can be disabled or use local models based on your preferences
6.2 Model Training
We do not use your queries or data to train AI models without explicit opt-in consent
Aggregated, anonymized usage patterns may be used to improve query suggestions
7. Your Rights and Choices
7.1 Access and Control
Access your personal information through account settings
Update or correct inaccurate information
Export your data in standard formats
Delete your account and associated data
7.2 Communication Preferences
Opt-out of marketing communications through unsubscribe links
Manage notification preferences in application settings
7.3 Data Portability
Export queries, results, and workspace content
Transfer data between devices or accounts
7.4 Regional Rights
Depending on your location, you may have additional rights:
EU/UK Residents: Rights under GDPR including access, rectification, erasure, and data portability
California Residents: Rights under CCPA including disclosure and deletion requests
8. Children's Privacy
Requery is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.
9. International Data Transfers
If you access Requery from outside the United States, your information may be transferred to and processed in the United States or other countries. We ensure appropriate safeguards are in place for international transfers.
10. Third-Party Links and Services
Requery may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification. Your continued use of Requery after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: dev@getrequery.com